Privacy policy

This policy explains how Astro-CHARM ("we", "us") handles information collected through this website. By using the site you agree to the practices described here.

Information we collect

• Information you send us. When you use our contact form we receive your name, email address and, if you choose, your phone number and message.
• Technical information. Like most websites, our servers record basic technical data such as IP address, browser type and pages visited, used to keep the site secure and working.

How we use information

We use the information to respond to your enquiry, provide and improve our services, keep the site secure and meet legal obligations. We do not sell your personal information.

Sharing

We share information only with service providers that help us operate the website and manage client communications, under confidentiality obligations, or when required by law.

Please don't send sensitive information

The contact form is for initial enquiries only. Do not include confidential details such as account numbers, identification numbers or documents. We will arrange a secure way to exchange information if we work together.

Retention and security

We keep enquiry information only as long as needed for the purposes above and protect it with reasonable administrative, technical and physical safeguards.

Your choices

You may ask us to access, correct or delete the personal information you have sent us, and you can unsubscribe from any email we send using the link it contains.

Contact

Questions about this policy: info@astrocharm.org.